Privacy Policy

When you register an account with bed177, we collect the following categories of personal data: your full name, date of birth, email address, phone number, and residential address. This information is required to verify your identity, confirm your eligibility to use the Platform (including the 21+ age requirement), and maintain your account in good standing.

In addition to registration data, bed177 automatically collects certain technical data when you access the Platform. This includes your IP address, device type, operating system, browser version, session duration, pages visited, and referring URL. This technical data is used to ensure the security and performance of the Platform, detect fraudulent activity, and improve the user experience for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

bed177 processes your personal data on one or more of the following lawful bases: (a) Contractual necessity — processing required to provide the services you have requested, including account creation, game access, and payment processing; (b) Legal obligation — processing required to comply with applicable laws, including identity verification, anti-money laundering obligations, and responsible gaming requirements; (c) Legitimate interests — processing undertaken to operate, secure, and improve the Platform, detect fraud, and send service-related communications, where such interests are not overridden by your fundamental rights; and (d) Consent — where you have explicitly opted in to receive marketing communications or to the use of non-essential cookies.

You may withdraw consent at any time for processing activities based solely on consent, without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent does not affect processing based on contractual necessity or legal obligation.

bed177 uses the personal data we collect exclusively for the following purposes:

• Creating and managing your bed177 account, including identity and age verification
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks in Bangladeshi Taka
• Providing access to casino games, sports betting, crash games, slots, and other Platform features
• Verifying your eligibility and conducting know-your-customer (KYC) checks as required
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited conduct
• Providing customer support, handling complaints, and resolving disputes
• Sending transactional communications such as deposit confirmations, withdrawal notifications, and security alerts
• Monitoring gameplay to support responsible gaming obligations and identify at-risk behaviour
• Sending promotional communications about bonuses and offers, where you have given explicit consent
• Analysing Platform usage to improve features, fix bugs, and optimise performance

When you make a deposit or request a withdrawal on the bed177 Platform, you will provide payment information such as a bKash mobile number, Nagad account number, Rocket wallet number, Upay details, or bank account information. bed177 uses this information solely to process your requested transaction in Bangladeshi Taka (BDT) and to verify that the payment method belongs to you.

bed177 does not store full payment credentials on our own servers. Payment transactions are handled through secure third-party payment processing integrations. You are required to use payment methods registered in your own name; providing payment details belonging to another person is a breach of our Terms & Conditions and will result in the reversal of the transaction and potential account suspension. All financial data is subject to the same security standards as identity data.

bed177 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, maintain your session, and gather anonymised analytics about how the Platform is used. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot access other data on your device.

We use the following categories of cookies: Essential cookies — required for the Platform to function, including session management and security tokens; Functional cookies — used to remember your preferences such as language settings; and Analytics cookies — used to understand how players interact with the Platform so we can improve it. You may disable non-essential cookies through your browser settings, but doing so may affect some functionality of the Platform. bed177 does not use third-party advertising cookies or share cookie data with external advertisers.

bed177 does not sell, rent, or trade your personal data with third parties for commercial purposes. We may share your personal data with the following categories of trusted parties only where strictly necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks, for the sole purpose of executing your requested transactions
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios, to the extent required to deliver their games on our Platform
• KYC and fraud prevention providers: Third-party identity verification services used to confirm your age and identity
• IT and security providers: Cloud hosting, cybersecurity, and infrastructure services that support the Platform's operation
• Legal and regulatory authorities: Where bed177 is required by applicable law, court order, or regulatory obligation to disclose personal data

All third parties with whom bed177 shares personal data are contractually required to process it only for the stated purpose and to maintain appropriate security standards.

bed177 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required to fulfil the purposes described in this Policy or to comply with applicable legal obligations. Account and transaction records are typically retained for a minimum period following account closure to satisfy anti-money laundering, fraud prevention, and dispute resolution requirements. Once the applicable retention period has expired and there is no ongoing legal obligation to retain the data, bed177 will securely delete or anonymise your personal information.

If you request deletion of your account and personal data, bed177 will process your request in accordance with applicable law. Please note that certain data categories may be retained beyond your deletion request where retention is required by a legal obligation or is necessary to defend a legal claim.

bed177 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting personal data access to authorised personnel only, regular security assessments and monitoring, and secure coding practices in Platform development.

While bed177 takes every reasonable precaution to safeguard your data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials and for notifying bed177 support immediately if you suspect any unauthorised access to your account.

As a bed177 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] (plain text only):

• Right of access: Request a copy of the personal data bed177 holds about you
• Right to rectification: Request correction of any inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data, subject to legal retention obligations
• Right to restrict processing: Request that bed177 limits how it uses your data in certain circumstances
• Right to data portability: Request a structured, machine-readable copy of data you have provided to bed177
• Right to withdraw consent: Withdraw your consent for marketing communications or non-essential cookies at any time
• Right to object: Object to processing based on legitimate interests where your rights and freedoms override those interests

bed177 will respond to all verifiable data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request to prevent unauthorised access to another person's data.

The bed177 Platform is strictly intended for adults aged 21 and above. bed177 does not knowingly collect personal data from any person under the age of 21. If you are under 21 years of age, you must not register an account, make a deposit, or use any service offered on the Platform. If bed177 discovers that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may have registered on the Platform using false age information, please contact support immediately.

bed177 reserves the right to update or revise this Privacy Policy at any time. Where changes are material, we will endeavour to notify registered players by email or by displaying a prominent notice on the Platform. The date at the top of this Policy reflects when it was last updated. Your continued use of the Platform after any update constitutes your acceptance of the revised Policy. We recommend reviewing this Policy periodically to stay informed about how bed177 protects your personal data.